At Sovereign Health of Texas, our admissions process is designed to be smooth and straightforward so that patient’s can begin focusing on their treatment as soon as possible. The following is an overview of the process for both patients and their families.
1. Preadmission Assessment
An admissions representative begins the process by interviewing the patient either in person or by phone. The patient is asked to provide background information including details about any physical and mental health issues they’re facing. Our admissions personnel use this information to develop a patient profile which allows us to begin creating an individualized treatment plan customized to meet the patient’s specific needs. The information obtained in the preadmission interview is relayed to our team of clinicians who then design the most effective treatment approach possible for the patient. The preadmission assessment also gives patients and their families an opportunity to question staff about what they can expect over the course of their stay with us.
After our pre-assessment, patients set a date for admission. We attend to all the necessary paper work including insurance documentation. Our staff will then discuss the day-to-day routine of treatment and review the rules and protocols the patient needs to be aware of.
Families are encouraged to join the patient during admission in order to provide support, see our facilities and ask any questions they may.
After admission, the patient’s treatment plan is completed. Once any remaining questions have been answered, family members say goodbye (temporarily) and the patient meets our other staff members as well as his or her fellow patients. If time permits the patient may join the others in that day’s group activities.